minor“Others would benefit from more detail on how support should be provided should people fall or become unwell.”
minor“there was not always sufficient information to support staff to respond in an emergency situation”
record keeping
1 finding
moderate“Records did not always include enough detail on how risks should be managed and mitigated. For example, falls risks, risks relating to diabetes and allergies.”
medication management
1 finding
minor“There were no separate TMARs for each administration and no protocol for the 'as required' cream to direct staff when to apply it.”
governance
1 finding
moderate“Audits had not always identified the gaps and omissions in paperwork we found during the inspection.”