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Agency profile · CQC 1-10432670923
FLAMELILY CARE LTD-T/A Civility Care
↗ View on cqc.org.uk
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Provider
Flamelily Care Ltd
Sheffield · Yorkshire & Humberside · Active since 09/0
Good
Home-care
RM: Matewe, Agness
Overall rating
Good
safe
Good
effective
Good
caring
Good
responsive
Good
well-led
Good
Last inspection
2 years ago
16/Jun/2023 - 00:00
Inspected 2 years ago
Overview
Inspections (1)
Findings (2)
Owner-management
Methodology
2 findings across 2 themes
Every concern logged by inspectors
record keeping
1 finding
minor
“we identified some gaps in employment history in recruitment files. The provider confirmed they would update their practice immediately.”
supervision appraisal
1 finding
minor
“The provider had not ensured all staff received a planned, structured formal supervision on a regular basis... these were not always recorded.”