Sparkles Healthcare Ltd, a small domiciliary care agency supporting nine people, was rated Good across all five key questions at its first inspection. People felt safe, received personalised care from a consistent, well-trained staff team, and the registered manager promoted a positive, person-centred culture supported by regular audits.
Strengths
· Robust recruitment processes including DBS checks, references and right-to-work checks
· People received medicines safely with staff trained and competency assessed
· Sufficient staffing with consistent staff teams and timely calls