Barnsley Disability Services Limited is a Good-rated domiciliary care provider serving 15 people, with a focused inspection of Safe and Well-led both confirming sustained Good ratings from the previous 2018 inspection. No failures or regulatory breaches were identified; the service demonstrated strong personalised care, effective governance, and an open, person-centred culture.
Strengths
· People and relatives expressed high satisfaction with care, describing staff as 'absolutely brilliant' and 'more like friends'
· Comprehensive and personalised care plans with effective risk assessment and management
· Safe recruitment processes and consistent staffing providing continuity of care
· Staff trained and competency-checked in medicines management
· Positive, open and transparent culture promoted by the registered manager
Quality-Statement breakdown (13)
safe: Systems and processes to safeguard people from the risk of abuse and avoidable harmGood
safe: Assessing risk, safety monitoring and managementGood
safe: Staffing and recruitmentGood
safe: Using medicines safelyGood
safe: Preventing and controlling infectionGood
safe: Learning lessons when things go wrongGood
safe: Ensuring consent to care and treatment in line with law and guidanceGood
well-led: Promoting a positive culture that is person-centred, open, inclusive and empoweringGood
well-led: Managers and staff being clear about their roles, and understanding quality performance, risks, and regulatory requirementsGood
well-led: How the provider understands and acts on the duty of candourGood
well-led: Engaging and involving people using the service, the public and staffGood
well-led: Continuous learning and improving careGood